Job Description

Our Client, A Global Investment Bank, is seeking a senior-level Project/Program Manager to assist with the continued growth of the business. We welcome applicants from outside of the financial services industry, particularly those from technology consulting, telecommunications and the software arena. Our client values varied experience and excellent communication skills/attitude highly. If you know how to manage stakeholders, recognize the necessity to run projects without 'Ticking boxes' and understand that good PMs are more than just 'designation holders', we want to hear from you.

IT Finance/Risk/Operations Governance and Management Reporting:

• Help develop and maintain the Business Management Office in Toronto for Finance/Risk/Operations on a global scale. Ensure appropriate standards, frameworks and governance practices are in place and adhered to.
• Manage enhancements and BAU activities associated with the division.
• Manage/prepare management reports; tailor reports to the needs of the audience (i.e. Technical reports, IT Operating Committee Reports, Business Reports)
• Manage all issue/risk tracking and reporting across IT. This includes audit, operational risk and self-identified issues.
• Maintain and continuously improve IT Key Risk Indicators
• As required/assigned, participates in committees representing Technology and/or Risk on various matters
• Maintain a strong working relationship with the 2nd and 3rd Lines of defence
• Manage Financial transit planning ^ Resource Allocation to key projects/initiatives

Program Management: Global Finance/Risk/Operations

• The candidate will manage either a single or multiple global projects and/or programs to meet the organization's needs.
• Mentor and advise Project Managers and Analysts, and provide guidance to project teams and resource managers on the use of common frameworks and tools
• Refine and continually manage the Project portfolio reporting to facilitate improvements in forecasting, project staffing, overall coordination of implementation activities and ongoing prioritization.
• Manage roadmap and alignment with Organizational Requirements/Direction.

Communication

• Organize and deliver a Global Communication Strategy, which includes townhalls and other forms of group communications (lunch and learns, newsletters, etc) and support the annual development and/or refresh of the Communications strategy.

AUTHORITIES, IMPACT, RISK

• Manages a team of approximately 3-5 directs and multiple indirects across various roles and disciplines. Project sizes can vary from $2-5mm up to $40mm+
• Responsible for the maintenance and management of reporting and decision support tools used globally
• Manages project oversight and management of the overall project/program portfolio requirement and the transit/financials
• Supports and improves efforts to standardize and streamline the use of tools, data, workflow and business process within and across Cap Markets.
• Mentor business and reporting analysts, as well as junior Program and Project Management staff, as needed
• Responsible for various business management activities for the division, including reporting, business analysis and communication activities.
• Leads and/or contributes to various steering committees and advisory groups

JOB SPECIFICATIONS

Leadership and Strategic Thinking

• Skilled at planning and organizing with clear analytic capabilities
• Demonstrated capabilities to lead change and implement best practices successfully
• Strong relationship management focus with strong conflict resolution skills
• Experience managing in a complex, technical environment
• Proficiency in IT governance, planning, budget control and industry standard frameworks and methodologies (PMI, ITIL, etc)
• Excellent communication and listening skills are required to facilitate interactions at all levels and across diverse functions

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