Ryan W. Schaub Professional Corporation
Physician Personal Assistant - Position Profile
POSITION SUMMARY:
The Physician Personal Assistant (PPA) works directly with the physician, supporting both clinical and personal professional responsibilities to improve efficiency, patient care continuity, and physician well-being. This role is critical in addressing communication gaps, supporting time-sensitive administrative and clinical functions, and ensuring the physician's work-life balance and practice management goals are achieved. The position involves close collaboration within both AMC and AHS environments, functioning with a high degree of professionalism, discretion, and independence.
MAJOR DUTIES & RESPONSIBILITIES:
Workload & Clinical Flow Support:
- Function as a scribe during patient encounters (clinic and/or hospital).
- Ensure documentation is completed promptly after each encounter.
- Clear daily Task Box responsibilities (<10 residual per day).
- Coordinate patient follow-ups and time-sensitive investigations (labs, imaging, specialist appointments).
- Relay test results to patients via phone or secure communication as directed.
- Complete and manage Non-Insured Patient Documents (e.g. AISH, DTC, Insurance forms).
- Assist with procedural intervention set-up (consents, prep, tray setup, etc.).
- Maintain proficiency with both clinic (Ava) and hospital (ConnectCare) EMRs.
Administrative Liaison & Communication:
- Act as the first point of contact for administrative staff on behalf of the physician.
- Triage and respond to patient concerns to prevent repeat calls or unnecessary ER visits.
- Support communication across clinic, hospital, community agencies, and businesses.
- Book and confirm referrals/tests when needed and ensure follow-up receipt and completion.
Well-being & Personal Support:
- Help improve the physician's physical and mental well-being by managing workload and facilitating work-life balance.
- Ensure timely meal and break coordination; assist in snack/meal preparation or pick-up.
- Perform community-based errands (e.g. item pick-up/drop-off) as required.
- Support the physician in community projects and advocacy initiatives.
Clinic & Schedule Management:
- Work alternating shifts depending on clinic vs ER weeks:
- Clinic Week: 09:00 - 17:00
- ER Week: 14:00 - 22:00
- Flexibility to work more than 40 hours/week as needed based on physician schedule.
GOALS:
- Improve physician (and family) quality of life and reduce burnout.
- Advance community health projects under physician leadership.
- Decrease time from clinic to home and reduce Task Box backlog.
- Improve timely coordination of charts, referrals, and investigations.
- Enhance communication between physician and administrative team.
- Support data collection and performance for QI initiatives (e.g., Panel Size, Third Next Available, Income tracking, etc.).
TARGETS:
- <10 residual tasks per day in Task Box.
- Reduced communication gaps leading to fewer repeat patient contacts/ER visits.
- Improved physician time management and schedule adherence.
- Enhanced QOL Index for physician and spouse.
- Effective and timely completion of charts, referrals, and forms.
- Contribute to future QI Project assessments for potential clinic-wide implementation.
REQUIRED SKILLS & ABILITIES:
- Strong organizational and multitasking capabilities.
- Proficiency in EMRs (Ava and ConnectCare) or willingness to learn.
- Excellent verbal and written communication.
- Discretion, professionalism, and adherence to confidentiality.
- Strong interpersonal skills with patients and clinical teams.
- Problem-solving mindset with ability to work independently.
- Willingness to adapt and assume increasing responsibility over time.
QUALIFICATIONS:
Preferred: Professional Certification / Designations
- Medical Office Assistant certification, LPN, RN, or equivalent training/experience.
Preferred: Education / Experience
- Minimum of 2 years working in a healthcare setting preferred.
- Experience with EMRs and administrative support considered an asset.
SUPERVISION:
Reports to: Physician (Dr. Ryan Schaub) & Athabasca Medical Clinic Manager
Supervises: None
Job Type: Full-time
Pay: $40,000.00-$100,000.00 per year
Additional pay:
Schedule:
Work Location: In person
Application deadline: 2025-07-01Expected start date: 2025-07-21
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