•Support and troubleshoot internal PCs, Windows & O365 platforms, mobile devices and IP phones
•Perform kitting and setup tasks for user hardware & devices
•Manage troubleshooting enquires & tickets through Servicenow
• Set up and support video conferences
• Handle daily help desk operations and various IT infrastructure projects (OS updates, hardware replacement work)
• Manage equipment installation
| 職務経験 | 1年以上 |
| キャリアレベル | 新卒・未経験者レベル |
| 英語レベル | ビジネス会話レベル |
| 日本語レベル | ビジネス会話レベル |
| 最終学歴 | 短大卒： 準学士号 |
| 現在のビザ | 日本での就労許可が必要です |
• 2 plus years of experience providing in-person user support for Windows PCs and mobile devices
• Ability to provide user support in both Japanese and English
Welcome Experience:
• Hands-on experience building PCs for personal use
• IT-related academic background
• Certifications from Microsoft or Cisco, etc. (MD-100+101, MD-102, MCP, MCSA, CCNA)
Required Language Skills:
English: Business level proficiency-Ability to work with and produce professional documentation and reports for global project stakeholders
Japanese: Business level (JLPT N2 & above)-Strong oral and written communication skills using Japanese language
Career Pathway:
This role offers significant opportunities for growth. Based on your interests and capabilities, you could advance into roles such as IT Support Team Leader, Network/Server Engineer or Project Manager.
正社員
給与300万円 ~ 500万円
業種ITコンサルティング
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