Job Description

Job Description

Job Description

Warehouse General Manager, Berry Direct

Who are we and what do we do?   

Edible Brands® is an innovative, Atlanta-based company that acquires, develops, and manages a world-class portfolio of consumer and service brands. From our flagship brand, Edible Arrangements®, to the diverse portfolio under our umbrella - including Rōti Modern Mediterranean®, edible.com®, edibles.com™, freshfruit.com™, and BerryDirect®—we’ve revolutionized the way people experience food.

BerryDirect isn’t your typical 3PL or import company. We provide unique, end-to-end solutions for our brand partners where we help design, develop, source, import, customize, pick, pack, assemble, and fulfill both durable and perishable consumer products (including eaches, bundles, and kits) to multiple destinations.

By combining exceptional products with cutting-edge e-commerce platforms, proprietary software, and a robust supply chain, we create memorable and accessible experiences for customers across the globe. As a dynamic, forward-thinking company, we are constantly evolving to deliver high-quality, innovative solutions that resonate with our customers and franchisees worldwide.

Purpose:

As our General Warehouse Manager will have a unique opportunity to take the lead in establishing a best-in-class warehouse and fulfillment service function for Berry Direct, an Edible Brands company while building a new independent 3PL business within our existing Warehouse to maximize space and revenue opportunities. You will work on strategy execution while remaining hands-on leading the team day to day.

Location: This is an onsite role based at our Warehouse in Conyers, GA, with a Monday–Friday schedule.

Responsibilities:

• Build and scale a 3PL warehouse business, overseeing all aspects from business development and contract negotiation to the seamless execution of processes, procedures, and client satisfaction.
• Optimize warehouse layout, product flow, and handling systems to adapt to incoming client needs.
• Increase operational efficiency by improving labor utilization, material usage, order fulfillment, and cost management.
• Deliver exceptional customer service by promptly addressing requests, questions, and inquiries to ensure client satisfaction.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures.
• Develop and empower a versatile 4-person warehouse team through skill development and performance management strategies.
• Assign and oversee warehouse tasks, including unloading, receiving, order processing, picking, packing, shipping, and customer service.
• Utilize FIFO methods for inventory management and provide reports on aging inventory.
• Coordinate with department managers to ensure seamless operations in purchasing, quality control, receiving, storage, shipping, and customer service.
• Manage warehouse equipment, including maintenance and contracts for forklifts and lifting tools.
• Oversee the warehouse budget and P&L, ensuring financial efficiency.
• Track and report on key metrics to provide actionable insights for management.

Requirements:

• Proven Leadership Skills: Experience leading and developing teams, fostering collaboration and high performance
• 3PL Expertise: Hands-on experience in third-party logistics operations preferred, including managing client relationships and ensuring service excellence
• Customer Service Orientation: Strong commitment to client internal and external satisfaction, effectively addressing inquiries, resolving challenges, and building relationships
• Operational Efficiency: Skilled in optimizing warehouse layouts, inventory management (e.g., FIFO), and improving labor utilization, order fulfillment, and cost management
• Strategic and Financial Acumen: Experience managing budgets, P&L, and executing strategic initiatives while staying hands-on with day-to-day operations
• Safety and Compliance: Knowledge of workplace safety standards and regulatory compliance, with a track record of maintaining a safe work environment
• Hardworking and Adaptable: Willingness to work hard and adapt to evolving client needs while building and scaling the 3PL business
• Experience with 3PL business development, including contract negotiation and client acquisition, is a plus but not required
• Knowledge of OSHA operating requirements
• Comply with federal/state warehousing requirements

What We Offer:

• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.  
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more.  
• Paid time off, including sick days & holidays to support work-life balance. 

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

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