Job Description

Adecco is currently hiring a full-time experienced and dynamic Technical Writer/Instructional Designer to join our client team leading oil & energy company and play a key role in supporting organizational change and technology adoption. In this role, you will design, develop, and deliver impactful learning experiences while translating complex technical content into clear, user-friendly materials. You will collaborate closely with business stakeholders, project teams, and the Organizational Change Management (OCM) team to ensure effective knowledge transfer and user adoption.

• Location: Calgary, AB
• Shift: Monday to Friday | 8 hours/day
• Job type: Temporary 1-year contract | Full-time
• Compensation : $60–$100 per hour, commensurate with experience and qualifications.

Responsibilities:

• Conduct training needs assessments in collaboration with the OCM and business stakeholders.
• Design learning strategies, training curricula, and delivery plans aligned with project milestones.
• Develop and deliver instructor-led, virtual, and self-paced training tailored to diverse audiences.
• Create persona-based micro-learning, end-user documentation, quick reference guides, eLearning modules, job aids, and process walkthroughs.
• Apply adult learning principles and instructional design best practices to ensure effective knowledge transfer.
• Continuously refine materials based on feedback and lessons learned.
• Translate technical requirements, workflows, and system functionality into clear, user-friendly documentation.
• Standardize content formatting, templates, and language to align with organizational standards.
• Ensure version control and accessibility of training materials.
• Partner with the OCM to engage leaders, subject matter experts, and impacted users.
• Communicate training objectives, timelines, and expectations clearly.
• Act as a trusted advisor for end-users, incorporating their feedback into materials and delivery.
• Support the OCM in reinforcing new behaviors and practices post-training.
• Monitor training effectiveness through surveys, feedback, and adoption metrics.
• Recommend and implement continuous improvements to training programs.

Qualifications:

• Bachelor’s degree in Education, Instructional Design, Communications, or related field (or equivalent experience).
• 5+ years of experience in instructional design, technical writing, or learning and development, ideally in technology projects.
• Strong understanding of adult learning principles, change management, and training evaluation models (e.g., Kirkpatrick).
• Proficiency with eLearning tools (Articulate, Captivate, Camtasia, Vyond) and collaboration platforms (MS Teams, SharePoint, Confluence).
• Excellent written and verbal communication skills; proven ability to simplify complex concepts.
• Experience with ERP, SaaS, or other enterprise technology projects is highly desirable.
• Strong interpersonal skills with the ability to build rapport with diverse stakeholders
• Works seamlessly with the OCM, project team, and business leaders.
• Adjusts quickly to project changes, priorities, and feedback.
• Produces clear, concise, and engaging learning content.
• Engages learners and stakeholders in a confident and approachable manner.
• Focused on outcomes, adoption, and business value.
• Must be legally eligible to work, and reside in Calgary area.

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

Job Tags

Similar Jobs