Technical Support Job at Fidel Consulting KK, 東京都

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  • Fidel Consulting KK
  • 東京都

Job Description

Appealing Points:
  • Diverse technical exposure, including hands-on work with C/C++, MFC, InstallShield, Java, and telecommunications technologies like analog, ISDN, and fiber optics.
  • Opportunity to work on long-standing, in-house developed products, offering deep insight into legacy systems and the chance to build specialized expertise.
  • Engaging troubleshooting and support role that encourages proactive learning and cross-functional collaboration across technical teams and systems.

Annual Salary: 4 million and above

Job Qualification:

  • Languages: C, C++
  • Knowledge of telephones (analog, ISDN, fiber optic) and fax
  • Ability to take an interest in developing and troubleshooting the above technical fields, and to proactively work on catching up on our company's products that have been in development for a long time since their initial development.
  • Experience in support work in the technical fields listed above (including call centers, in-house systems departments, etc.)
  • Handling Windows applications using MFC (experience in analysis is a plus)
  • Handling InstallShield-related scripts (experience in analysis is a plus)
  • Knowledge of the Java language, Asterisk, and PBX

Language skills: Fluent level Japanese (JLPT N1) and Business English level

Company Description:

This is a global management consulting firm that improves the productivity of knowledge worker organizations. Typical knowledge worker organizations include the Marketing, IT and HR departments within corporations as well as professional services organizations such as advertising agencies and consulting firms. These organizations have always created value by coordinating the efforts of skilled “knowledge workers” but as the delivery of services has matured they are being forced to rethink the way they operate.

Job Requirements: Japanese JLPT N1, c/c++, fiber optic, telephones, analog, call centers

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