Job Description

Revenue Manager

REPORTS TO: General Manager

THE COMPANY:

Marriott Hotels elevates the art of hospitality, embracing innovation while maintaining the warmth of the familiar in every corner of the world. As a host with Marriott Hotels, you uphold our promise of “Wonderful Hospitality. Always.” by delivering thoughtful, genuine, and forward-thinking service—building upon a legacy that defines our name as the global standard for hospitality. We invite you to explore a career where you can be part of something truly exceptional.

Located just one block south of Parliament in the heart of Canada's capital, Ottawa Marriott Hotel has long been a landmark of hospitality. With 489 well-appointed guestrooms, 36,000 square feet of dynamic event space, a 26th-floor Concierge Lounge, SPIN Kitchen & Bar, a Starbucks, and our iconic rooftop Summit venue, we are the tallest hotel in the city and the second-largest overall.

In January 2025, Ottawa Marriott embarked on a transformative, top-to-bottom renovation, reimagining our guestrooms, event spaces, restaurants, and public areas to continue our legacy of hospitality excellence for years to come.

Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.

YOU'RE A GREAT FIT IF YOU:

• Flourish in a fast-paced environment with multiple priorities.
• Can see the big picture and act proactively with a solution-focused mindset.
• Have the ability to “Respond to Cues”.
• Thrive on “Creating Personal Connections”.
• Can “Make it Brilliant”.

WHAT DO WE OFFER:

• Positive respectful culture
• Marriott Worldwide Travel perks and benefits
• On-site fitness facility
• Food and Beverage Discounts
• Rewards and Recognition
• Growth Opportunities
• Chance to work with some amazing people!

GENERAL SUMMARY:

We are seeking a dynamic and strategic Revenue Manager to lead our Commercial Team at Ottawa Marriott Hotel. In this pivotal role, you will be responsible for optimizing the hotel's topline revenue opportunities. Your expertise in forecasting, data analytics, and market intelligence will drive key performance indicators such as TrevPAR, GOP, and market share. As a strategic leader, you will collaborate closely with the hotel's leadership group, positively influencing business acumen and fostering a culture of revenue optimization

YOUR RESPONSIBILITIES MAY INCLUDE:

• Supervise the Central Services Team, including Group Housing & Reservations, Room Control, and At Your Service.
• Collaborate closely with the Executive Team to achieve key monthly metrics such as budget, forecast accuracy, RPI, guest satisfaction, and employee engagement.
• Continuously monitor the hotel's competitive market and designated benchmark set.
• Ensure the implementation of effective revenue strategies, oversee their execution, and ensure adherence across all revenue-generating departments.
• Develop and execute strategic pricing and business evaluation process for transient, group, catering business.
• Analyze and maintain statistical data for informed decision-making, while preparing standard forecasts and comprehensive weekly and monthly reports for Ottawa Marriott.
• Optimize segmentation and channel mix to maximize revenue performance.
• Maintain strong partnerships with OTAs, FIT partners, and call centers.
• Foster positive relationships with key stakeholders, including the internal teams, regional revenue team, brand representatives, and ownership.
• Contribute to the hotel's financial success by actively participating in annual budgeting, RFP planning, and the development of sales and marketing strategies.
• Promote internal education on revenue management, ensuring all departments understand their impact on overall revenue performance.
• Other reasonable duties as assigned.

JOB SPECIFICATIONS:

Education/Experience and skills

• A degree in Hotel Administration, Business Statistics, Finance, or a related field is preferred.
• A minimum of two years of experience in Revenue Management is required.
• Strong proficiency in business intelligence (BI) tools and data analysis.
• CRME or CHRM certification is an asset.
• Familiarity with ONE YIELD V.2, CI/TY, MARSHA, and PMS is preferred.

Complexity/Analysis:

• Strong interpersonal skills with the ability to build positive relationships.
• Goal-driven, highly determined, and committed to achieving results.
• Exceptional negotiation and decision-making abilities.
• Skilled in interpreting complex data and translating insights into compelling narratives.
• Capable of mentoring and developing the Central Services team for ongoing growth.
• Able to work effectively under pressure while demonstrating initiative and problem-solving skills.

Supervision : Yes

Financial Responsibility:

• Participate in preparing the annual revenue budget for guestrooms and catering F&B.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however, only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Ottawa, ON K1P 5R7: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you legally eligible to work in Canada?
• Have you been employed by InnVest Hotels before? If yes, when was that and at what location?
• Why are you applying for this opportunity?
• If selected, when would you be able to start (potential notice period)?

Experience:

• Hotel Revenue Management: 2 years (required)

Language:

• English and French (preferred)

Work Location: In person

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