Restaurant General Manager Hotel Daphne is looking for a dynamic leader who truly enjoys creating magic for each guest. This person will lead by example and oversee the F&B team. We are looking for individuals who enjoy service, love a creative beverage program, and have a great floor presence. Job Requirements: Oversee and run service by setting the example. Oversee and create the beverage program in conjunction with the Hyatt Lifestyle Groups Food and Beverage Team Standardize and document staff training to ensure consistency in service and product Lead recruiting, developing, training efforts for the F&B management team Create a positive work environment for all F&B employees, leading by example Uphold Bunkhouse customer service standards at all F&B outlets Personally handle resolving guest complaints regarding F&B operations Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results Ensure regular performance evaluations are being conducted for all F&B staff Maintain awareness of documentation needed and retained in employee files Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards Provide effective direction to managers regarding operational and procedural standards Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency Monitor periodic operational/financial performance metrics and provide in depth analysis to the General Manager Review labor standards on a weekly basis to ensure controls are in place Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc. Maintain a high level of cleanliness and safety in the work area Ensure that all equipment is maintained in good, safe working condition Maintain an increased awareness of safety issues throughout the property Knowledge, Skills, and Abilities: 5-10 years of relevant experience in restaurant management Experience working with well known, talented chefs Truly enjoy creating magic through guest experiences Experience training teams and upholding service standards Ability to manage short and long-term complex projects All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. Primary Location: US-TX-Houston Organization: Hotel Daphne Pay Basis: Yearly Job Level: Full-time Job: Food and Beverage Req ID: HOU003172 Texas Staffing
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