Job Description

Customer Service Agent
WRC, USA. | Full-Time/Part-Time
$17 - $28/Hour

At Watson Realty Corp, we are a leading real estate company committed to providing exceptional service to our clients. We are seeking a dedicated Customer Service Agent to join our team and help maintain our reputation for excellence in client satisfaction. The Customer Service Agent will interact with clients via phone, email, and in person to address inquiries, resolve issues, and provide information about real estate services. The role ensures that every client experience is positive, efficient, and professional.

Key Responsibilities:

Respond to client inquiries and resolve concerns promptly.
Provide information about real estate services, listings, and processes.
Maintain accurate client records in the CRM system.
Collaborate with sales and operations teams to improve client satisfaction.
Follow up with clients to ensure timely resolution of issues.

Qualifications:

High school diploma or equivalent (Associate's degree preferred).
Previous customer service experience, preferably in real estate.
Strong communication skills, both verbal and written.
Proficient in Microsoft Office and CRM systems.
A customer-focused, problem-solving attitude.

Benefits:

Competitive salary and benefits package.
Health, dental, and vision coverage.
Paid time off and holiday benefits.
Career growth opportunities in real estate.
Work from home.
Employment Type: Full-Time
Salary: $ 38,000.00 55,000.00 Per Year

Job Tags

Full time, Part time, Work at office, Remote work,

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