Regional IT Manager job at STELLA MCCARTNEY 東京都, JP

Job Description

Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. BASIC PURPOSE OF THE JOB Regional IT Manager ensures systems continuity across all elements of foundational infrastructure (Servers, Laptops, Single Sign-On, Active Directory, Network, Wireless, VOIP etc.) and coordinate the Incident Management and Technical Support Level 1 and 2 for the Region. It also handles the Store Opening/Closure projects, in strict collaboration with IT Retail Mgr and Head of Finance. PRINCIPAL SKILLS REQUIRED FOR THE POSITION
Good technical knowledge on Azure, Microsoft365, Meraki.

Good knowledge of POS systems, eg Retail Pro Prims or Oracle X-Store

Attitude to Teamwork, Problem Solving, Incidents trouble-shooting

Min.5 years in similar role in a Retail/Fashion company

Japanese - mother tongue or advanced

English - recommended fluent

CONTACTS AND RELATIONS Reports functionally to the Global Head of Infrastructure. Initially it will be the successful candidate's responsibility to support large infrastructure projects during the transition away from existing systems. The Regional IT Manager will function within a design, build and operational team who work within enterprise scale service providers (including helpdesk, network, security, hosting, authentication, desktops) The IT Manager will draw on previous experience of supporting the design and delivery of an infrastructure strategy which is aligned to a technical governance framework and strategic priorities. MAIN RESPONSABILITIES
- Regional Employees Onboarding

- Support managing SMC Active Directory

- Support managing SMC SD-WAN Network

- Support SMC Wireless Network

- Support managing SMC VOIP

- Experience administering Microsoft AD/O365.

- Support and managing SMC SSO.

- Support ongoing management of overall infrastructure across the world.

- Provide an expert service management for external vendors, driving delivery of unique local solutions, on behalf of the Stella McCartney IT team.

- Take ownership to log, process and resolve issues through the helpdesk and issue tracking systems, working with other internal team members or third-party support to resolve or escalate operational problems in a timely fashion

- Able to function as a single point of contact for all the regional colleagues on infrastructure needs.

- Responsible for the regional management of Stella McCartney's infrastructure assets.

This includes the responsibility for the obsolescence replacement and new joiners provision.

- Responsible for infrastructure availability and transparency for end-to-end regional business processes.

Reward Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
Employee discount

Exclusive staff sales and sample sales

Flexible working/core hours

Maternity/paternity enhanced

Volunteer and Birthday leave

Employee referral bonus

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview. At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.

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