QA Testing & Client Support for SaaS Job at Snaphunt, 日本

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  • Snaphunt
  • 日本

Job Description

The Offer

  • Work within a company with a solid track record of success
  • Excellent career development opportunities
  • Attractive salary & benefits

The Job

  • Frontline is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
  • Become an expert in several web-based software products.
  • Perform Quality Assurance (QA) testing on bug fixes and feature releases.
  • Document QA test findings and communicate with software developers
  • Support existing customers over the phone and email on technical issues.
  • Maintain and update documentation in the online help system.

The Profile

SKILLS YOU'LL NEED

  • MANDATORY: Experience with automated testing, especially with Microsoft Playwright
  • Bachelor’s Degree or equivalent
  • 3+ years’ experience in providing client support for a technical product, preferably enterprise software
  • Experience supporting third-party enterprise software (NOT general IT help desk support)
  • Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
  • Strong verbal and written communication skills

PREFERRED SKILLS:

  • Experience with Azure DevOps

The Employer

Our client provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies.

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