Job Description
Description Location: 600 Maisonneuve Street West, Montreal, Quebec, H3A 3J2 (100% in-person role)
Status: Permanent full-time, 37.5 hours per week
Schedule: Monday to Friday (Operational needs between 7:30AM - 4:30PM)
Create Exceptional Customer Experiences. Join our team Our team is made up of dynamic professionals, oriented towards efficient service delivery in complete confidentiality and without flaws. Do you know how to navigate in a constantly changing environment? Are you organized, methodical and multitasking is your ally? Read on!
Here's the influence you'll have and what we'll accomplish together As the incumbent of this position, the nurse is assigned daily to her responsibilities according to operational needs.
Here's How - Take care of patients as soon as they arrive and welcome them in a courteous and professional manner
- Perform and explain various medical tests (audiogram, spirometry, vision tests, resting ECG and more)
- Take blood samples from our clients as well as any other tests required by the protocols, follow the indications and/or special requests from the doctors
- Proceed with the recommendations, update and documentation of the adult vaccination required according to the protocols
- Assist the patient with a medication refill request according to the doctor's instructions
- Respond to urgent consultation requests by ensuring appropriate triage for each client, providing appropriate advice, referring the patient to the right resources with good symptom management
- Document all patient calls and emails
- Maintain clean and functional examination rooms at all times
- Perform various quality checks for certain devices, as required by the ISO standard
- Ensure the follow-up of medical files according to priority and in a rigorous manner
- Provide medical follow-up to certain patients as requested by the doctor
- Assist in the Occupational Health Clinic and Business Services in performing certain medical tests
- All other related tasks
Qualifications You have - Hold a DEC or BAC in nursing
- Member of the O.I.I.Q
- Minimum of 1 year of relevant experience as a nurse
- Spoken and written bilingualism essential
- Interest and aptitude for executive customer service, excellent communication skills
- Ability to work under pressure, good management of priorities and speed of execution
- Strong clinical judgment
- Attention to detail
- Initiative and resourcefulness
- Aptitude for teamwork
- Diligence, autonomy and punctuality
- Basic computer knowledge required (Windows)
Basic knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its provincial scope.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Job Tags
Permanent employment, Full time, Monday to friday,