Job Description

Why DUCA? 

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.  

We exist to help People, Businesses and Communities  Do More, Be More, and Achieve More™ . 

DUCA () is distinguished for the following: 

• Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers. 
• Competitive rates.
• Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7 
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab ( a charitable foundation committed to helping the credit challenged and underbanked.  This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives.  Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives.   At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play. 

Network Engineer

DUCA is looking for a Network Engineer to join our growing team! 

Job Purpose & Summary

The Network Engineer will configure, maintain, and secure DUCA’s network infrastructure, comprised of LAN, WAN and VOIP network environments across corporate offices and branches, datacenters, and cloud. This role will contribute to a positive, collaborative team environment.


Key Accountabilities & Duties

• Deploy and maintain Cisco network switches and routers
• Review, troubleshoot, and maintain Palo Alto firewalls & policies
• Configure and optimize software defined datacenter networking (VMware NSX-T)
• Investigate network infrastructure issues (including configuration review, packet inspection, etc.)
• Define, document, and enforce network systems & standards including network security policies and network access monitoring and controls
• Facilitate network tasks related to DUCA IT technology roadmap projects & initiatives
• Assist in short and long-term planning for network technology roadmap (including cross-technology and cross-platform configurations, resiliency & High Availability)
• Manage patching & security compliance of network devices
• Administer certificates & public DNS with appropriate third-party services
• Create  templates and baseline configurations for network devices
• Manage backup & recovery of network configurations, and ensure high availability configurations are validated to support business continuity; participate in disaster recovery testing when required
• Facilitate technology audits in network categories as required
• Working with the cybersecurity team to ensure security tools are properly in place and configured optimally.  This would include vulnerability scanning, IPS/IDS solutions.
• Provide insight to prioritization and scope of security remediations based on networking knowledge & experience
• Share knowledge and collaborate with team members including systems engineers, system administrators, and IT support staff
• Work with 3 rd party service providers and vendors to support the network infrastructure

Occupational Experience & Education Requirements

• Bachelor’s degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
• 5+ years working in an IT related field
• 3+ years working in a network administration capacity
• Palo Alto firewall & policy management experience required
• Proven experience with software defined networking (including VMware NSX-T & SD-WAN technologies
• CCNA, CCNP certifications or equivalent Cisco networking experience
• Load Balancer, DNS & Certificate Management experience
• Experience deploying and life cycling wireless infrastructure (e.g., Ruckus) an asset
• MPLS networking experience an asset
• Networking configurations in public cloud environments (AWS) an asset
• VOIP experience an asset

Knowledge, Skills & Attributes

• Proven networking fundamental skills
• OSI model
• Routing/Switching (including OSPF & BGP)
• IP Subnetting & NAT
• VPN (IPsec, GRE, IKE)
• Layer 2 Connectivity including VLANs & Trunking
• Understanding of ACL’s & role-based access controls
• Implementation skills of redundant switch networks using Spanning Tree Protocol
• High level understanding of HSRP and VRRP to facilitate routing redundancy
• Comfortable in CLI environments, including basic scripting
• Familiar with PAN-OS next-gen firewall administration
• Excellent troubleshooting capability
• Independent contributor with the ability to self organize as well as ability to work with a team for specific projects and initiatives
• Strong oral and written communication skills with the ability to interact with employees at all levels of the organization
• Strong documentation skills in creation of blueprints & reference configurations, training material, etc.
• Demonstrated organization, prioritization, and time management skills with the ability to manage multiple tasks with tight deadlines
• Ability to maintain confidentiality when dealing with sensitive information

Working Conditions

This position will require some travel within the GTA to DUCA branches and data centres. It will also require occasional evening and weekend work, sometimes with little advanced notice.

Department:  Information Technology

Primary Location:  Corporate Office - 5255 Yonge Street, North York, M2N 6P4

Employment Status: Full-Time 

Hours per Week: 38

Number of Vacancies: 1

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application.  Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.

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