We are looking for an experienced Senior Japanese Community Manager / Japanese Community Manager as part of our team to join our journey in fostering a healthy community and help extending our players’ gaming experience in-game & out. In this role, you will contribute to navigating the complex APAC environment and driving our game’s narrative to the players.
Senior Community Manager, Japanese
Responsibilities include but are not limited to the following:
Planning, organizing, and executing community focused strategies and content campaigns for our game
Building, maintaining, and monitoring our community channels from internal and external platforms inclusive of social media touch points across APAC focusing on Japanese market
Driving conversations on our social media channels, as well as on platforms where our games are available
Identify, build, and maintain relationships with regional content creators, community contributors, and advocates
Acting as the bridge between players and developers to communicate and translate feedback into actionable suggestions for the team
Coordinating communication and initiatives with various cross-functional/ regional / global stakeholders to collaborate closely
Supporting and executing live updates, content releases, and cross-promotional campaigns
Research the latest trends and best practices to stay up to date
Compiling reports and delivering updates on community sentiment, concerns, suggestions, and other related community insights
At least 5 years’ experience in relevant fields such as Community Management or Social Media Management or Marketing
Native in Japanese to support our Japanese players / community
Able to communicate in English
Excellent writing and communication skills
Have a strong passion for games
Results-driven and have a player-centric mindset, with the ability to multitask and come up with creative solutions to engage our players
Team player to be able to work with cross functional, regional, and global teams
Being a streamer or familiar with the streaming environment is a plus
Experience working in a relevant industry such as animation, media, lifestyle entertainment companies
People management / Coaching / Mentoring experience
Good planning and strong project management skills
Familiarity with Wargaming products will be an advantage
Onsite
Benefits and perks are tailored to the local market and culture. Our benefits in Tokyo include:
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