Job Description

Compensation & Benefits Specialist (Payroll Specialist | Benefits Specialist)

Permanent, Full Time

Mississauga Office

Plaza Premium Group

*Hybrid schedule 4 days a week in-office, and a work-from-home day*

Reports to: Sr Mgr, Human Resource - Canada

Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!

We are seeking a detail-oriented Compensation and Benefits Specialist to manage payroll and administer employee benefit programs. This role ensures timely and compliant payroll execution, handles employee inquiries, and maintains up-to-date records related to compensation and benefits. The specialist collaborates with HR, finance, and external vendors to support smooth operations, ensure legal compliance, and contribute to employee satisfaction through effective benefits communication and service delivery. Strong attention to detail, confidentiality, and knowledge of payroll systems, tax regulations, and benefit policies are key to success in this position.

Key Responsibilities

• Responsible for the accurate and timely processing of both semi-monthly and bi-weekly Union and Non-Union payroll for employees based across five Provinces in Canada (ON, BC, QC, MB, AB) using ADP Workforce.
• Act as the main point of contact for employees and management by assisting with queries and resolving issues in a timely manner as it relates to payroll & benefits.
• Prepare employee forms (verification of employment, income tax forms, ROEs, T4, RL1, T-2200 and all benefits-related documentation)
• Administer employee group benefits including employee benefit enrolment, salary and benefits, changes update and terminations and guiding employees through the enrollment process for company benefits.
• Maintain and update personnel records in internal systems to ensure accuracy and compliance with applicable laws and regulations across multiple jurisdictions.
• Coordinate with finance and leadership for preparing month-end and year-end payroll reports, reconciling credits/debits, etc.
• Educate employees on payroll processes, benefit plans, and policy changes
• Coordinate with third-party payroll and benefit providers
• Administration of expenses and expense report system
• Reconciliation and balancing of payroll data against third-party providers
• Ensure compensation and benefits practices comply with federal and provincial laws and regulations including remittances, withholding exemptions, taxable benefits, etc
• Partner with HR, finance, and legal departments to develop and revise compensation policies and procedures.
• Prepare and deliver compensation and benefits reports and presentations to leadership.
• Support annual performance and salary review processes, including incentive programs, merit increases and company bonuses.
• Participate in compensation surveys and interpret results for strategic planning.
• Ensure accurate calculation of wages, tax withholding and company deductions.
• Perform audit of payroll data prior to completion using a variety of reports, analysis, and validation of payroll processing results.
• Assist with Provincial legislative and statutory reporting regarding EHT, WSIB, WCB, WorkSafe BC, CNESST, etc.
• Review existing payroll processes and recommend changes with a focus on process improvement and system enhancements / optimization.
• Responsible for tracking accurate vacation time off.
• Responsible for providing information related to payroll inquiries from Service Canada, CRA and Stats Canada surveys for all Payroll items.
• Conduct regular audits of compensation practices to identify and address potential regulatory compliance gaps.
• Other related responsibilities and special or ad hoc projects, as assigned.

Qualifications Required

• 5+ years of payroll processing and benefits administration experience in multiprovince.
• Post-secondary education in accounting, finance or related field with Payroll Compliance Practitioner (PCP) certification preferred or proof of working towards the designation (Payroll Leadership Professional (PLP) designation awarded or near completion would be an asset).
• Professional certifications such as CCP (Certified Compensation Professional) or CEBS (Certified Employee Benefit Specialist) are a plus.
• Strong understanding of payroll tax regulations, compliance, and financial reporting.
• Solid understanding of compensation strategy, job evaluation, pay structures, and employee benefits.
• Familiarity with ADP WFN and compensation management systems
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with salary benchmarking tools and compensation data providers (e.g., Mercer, Radford, PayScale) and asset.
• In-depth knowledge of Canadian federal and provincial payroll regulations in Ontario, Quebec, Manitoba, Alberta and British-Columbia.
• Ability to manage sensitive data with confidentiality and integrity.
• Understanding of and completion of all year-end financial requirements (T4's adjustment) and regulatory taxation and legislative requirements, including the application of taxable benefits
• Benefit management experience including the annual renewal process
• Responsible, independent, and self-motivated.
• Skilled in using spreadsheets including formulas, pivot tables, data validation and other relevant software applications (e.g. Microsoft Excel).
• Exceptional organizational and time-management abilities, with the capacity to meet strict deadlines.
• Capacity to manage confidential information with integrity and discretion.
• Strong customer service focus with the capability to address employee inquiries and concerns professionally.
• Detail-oriented, positive and proactive.
• Ability to prioritize tasks, and work under pressure in a fast-paced environment.
• Bilingual French/English, a strong asset

What we offer

• Health & Dental Benefits
• Life insurance
• Vision care
• On-site parking
• Hybrid 1 day WFH/week

Why Join Us?

At Plaza Premium Group, you’ll be part of a collaborative team that values innovation, excellence, and a shared commitment to delivering exceptional experiences. This is your chance to grow your career in an environment that celebrates your contributions and empowers you to thrive.

Ready to make your next career move?

Apply today and help us shape the future of our workplace.

Plaza Premium Group offers a competitive salary, extensive health benefits package, and family access to our lounges.

We strive to be inclusive of the diversity of our employees, invest in their development and foster a collaborative and respectful work environment where all employees feel like they belong and matter.

We are committed to employment equity and encourage applications from women, First Nations peoples, persons with disabilities and members of visible minorities. In accordance with AODA, applicants with disability requiring accommodation during the recruitment process are encouraged to make their needs known in advance.

Due to Canadian Immigration regulations, only applications from Canadian citizens or other individuals legally entitled to work in Canada will be considered.

We thank all applicants in advance for their interest, however only those being considered will be contacted.

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