AV & IT Support Engineer Job at EIRE Systems, 東京都 新宿区 新線新宿駅

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  • EIRE Systems
  • 東京都 新宿区 新線新宿駅

Job Description

EIRE Systems is looking for a bilingual Audio-Video (AV) & IT Support Specialist to join our on-site technology support team in Tokyo. If you’re hands-on, people-focused, bilingual (Japanese & English), and enjoy supporting meetings and events using the latest AV tools — this could be your next great opportunity.

Workplace: Onsite at a Global Medical Technology Company
Location: Shinjuku area, Tokyo
What You’ll Do:
  • Provide daily IT and AV support — handle user tickets, run system checks, and resolve technical issues.
  • Set up, monitor, and support live meetings and online events (Webex, Teams, Zoom, etc.).
  • Troubleshoot and repair AV/conferencing systems, replacing equipment when needed.
  • Work closely with global IT teams and vendors to implement solutions and improvements.
  • Support senior leaders during meetings and conferences — ensuring everything runs smoothly.
  • Train and guide users on how to make the most of AV and conferencing tools.
  • Offer desk-side IT support when not assisting with live meetings or events.
What You Bring:
  • 5+ years of professional IT support experience, ideally in a corporate or global environment.
  • Solid, hands-on knowledge of AV systems and conferencing platforms.
  • Experience supporting Webex, Microsoft Teams, and Zoom.
  • Excellent communication skills in both English and Japanese.
  • Professional presence and confidence supporting executive-level meetings.
Why You’ll Love It:
  • Work in a global, bilingual environment within a leading medical technology company.
  • Collaborate with international teams and grow your professional network.
  • Enjoy a stable, full-time onsite role in Tokyo with opportunities to expand your technical expertise.
  • Join a company that values innovation, teamwork, and exceptional service.

 

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