Job Description

Cognizant Technology Solutions is looking for an AEM Developer with Workfront experience to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!

Location: Vancouver, BC

Responsibilities

• Manage and support new user onboarding and user audit.
• Coordination with third party vendors creative groups and external agencies for issues in existing integrations and provide resolution.
• Support Knowledge creation and updates to existing knowledge base
• Overall application support for AEM assets and WF Integration.
• Create and maintain support checklists artifacts knowledge base and make them available for internal audits.
• Helpdesk support for service coverage in terms of logging diagnosing and managing incoming support requests for AEM Assets .
• Manage and assist for new Brand Campaign Project and Task creation in Workfront.
• Manage and assist for new and existing Templates reports and dashboards.
• Categorize & prioritize requests in accordance with AbbVie support guidelines.
• Determine actions required based on support requests identifying root causes next steps for resolutions for support ticket closures.
• Provide notifications through Workfront Service Request tool for updates on tickets until closure.
• Manage P1 incident notifications and escalations.
• Good to have-Workfront Fusion

Certifications Required

Good to Have

• AEM Developer
• Workfront Developer

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Tags

Long term contract, Permanent employment, Temporary work,

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