Job Description

We are currently looking for an Accounts Receivable Specialist for our finance team. This position is responsible for the full cycle receivables process. This includes assisting with entering customer contracts, processing customer orders, invoicing customers, analyzing/problem resolution of the company's outstanding accounts, verifying the validity of account discrepancies by obtaining and investigating information from sales/operations/customers, and performing month-end close entries/reconciliations. This position will also assist the Operations Finance Managers with the integration of the account receivable process of newly acquired companies into Enghouse. This position will be based in Markham, ON and it is a hybrid role.

What will you do:

• Prepare/send invoices to customers, and post customer payments
• Make daily collection calls to customers with past-due account balances
• Ensure receivables are collected in a timely manner while maintaining accurate aging reports with minimal past-due invoices
• Establish/maintain effective and cooperative working relationships with both internal and external clients.
• Reconcile AR sub-ledger, intercompany accounts, and other assigned balance sheet accounts
• Perform light general accounting duties to assist accounting staff
• Assist in the month-end close process
• Assist with external audit requests
• Be flexible to continue skills development and cross-training

What will you bring:

• Business degree or diploma
• 3 years of work experience in accounts receivable/collections experience with direct customer contact.
• Working knowledge of accounts receivable accounts payable and general ledgers
• Experience with light general accounting duties
• Strong financial systems skills, intermediate Microsoft Excel and Word skills
• Proven ability to multi-task, problem solve, handle high volumes, and prioritize workload to meet deadlines
• Experience with Withholding Tax as a definite asset
• Experience with Great Plains an asset
• Strong customer service, organizational, and communication skills
• Great attention to detail with proven success in completing tasks on time and accurately in a fast-paced high-pressure environment
• Ability to be flexible with respect to the mix of workload between accounts receivable accounts payable and other duties as required
• Ability to work independently and maintain confidentiality

What's in it for you?

• Competitive Salary, Health Benefits
• Working with a global and diverse team!
• Work-life balance
• Ongoing professional development and training opportunities.
• Career growth and advancement prospects within a global organization.
• A collaborative and inclusive work environment that values teamwork and innovation.

Who we are:

Enghouse is a leading global provider of software and services specializing in customer engagement, communication, and collaboration solutions. With a strong focus on innovation and customer success, Enghouse empowers businesses across various industries to enhance their interactions with customers and drive growth. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH”.

Learn more here:

Enghouse is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are an Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. You can be confident that our recruitment and hiring processes will be modified to accommodate disabilities if requested.

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