Job Description
Application Deadline: 7 October 2025 Department: Accounting
Employment Type: Full Time
Location: Corporate Office
Description The Accounts Receivable (AR) Supervisor is a key member of the accounting team, responsible
for overseeing the accurate and timely processing of all AR activities across multiple branch
locations. This role ensures the integrity of financial transactions, the resolution of billing
discrepancies, and the effective management of customer accounts, including large-scale retail
and marketplace partners. The role requires strong analytical capabilities and a solid
understanding of the AR accounting cycle, and ERP systems.
In addition to managing day-to-day AR operations, the AR Supervisor is also accountable for
training AR staff, developing efficient procedures, and upholding company policies to ensure
consistent performance and compliance across the department
Key Responsibilities
- Cash Application & Balancing: Accurately post and apply customer payments, perform
daily balancing of receipts, and ensure reconciliations align with general ledger entries.
- Customer Billing Discrepancies: Identify, investigate, and resolve customer billing issues
to ensure timely and accurate invoices
- Credit/Debit Memos: Process manual and RMA (Return Merchandise Authorization)
credit/debit memos in accordance with company policies.
- Collections & Dispute Resolution: Perform account collections, investigate customer
disputes, and coordinate resolution in a professional and timely manner.
- Retail & Marketplace Account Management: Serve as point of contact for AR
management of major retail and e-commerce accounts such as Amazon, Walmart,
Menards, Tractor Supply, and Academy Sports. Monitor compliance and account
performance.
- Month-End Close & Reporting: Perform month-end balancing of AR sub-legers and
general ledger accounts through daily maintained AR balance sheets
- AR Vendor Systems Management: Maintain and manage key AR platforms including
Orbital, customer portals, and Avalara sales tax systems.
- Administrative Support: Handle departmental administrative duties such as supplier
form completion, documentation requests, and general support tasks.
Qualifications - Minimum of 3 years of experience in Accounts Receivable or a related accounting
function
- Proficient in ERP systems and AR management software (experience with Infor/Syteline, Chase
Access, Avalara, Chase Orbital is a plus)
- Strong attention to detail, organizational, and analytical skills
- Excellent communication and customer service skills
- Ability to manage multiple tasks and deadlines
- Intermediate to advanced Microsoft Excel skills
- Associate's or Bachelor’s degree in Accounting, Finance, or related field preferred
Additional Requirements Must possess strong communication and reasoning skills, with the ability to interpret business
documents and respond professionally to internal and external stakeholders. This position
involves regular use of a computer and may require lifting up to 30 pounds. Reasonable
accommodations are available.
Job Tags
Full time, Work at office,